Genesis Process

As a client, a project management professional will guide you through the following stages:

  1. Initial Contact: From your first call Genesis will evaluate your needs and work closely with you developing the best solution for your home.

  2. Site Review: Your Genesis professional will meet with you on site and discuss what options and modifications best fits your needs, lifestyle and budget. A comprehensive proposal will then be presented for your acceptance.

  3. Installation: Your Genesis professional will coordinate with you when the project will begin, how your current lifestyle will be affected and how long the installation will take.

  4. Commissioning: Your Genesis professional will perform a comprehensive audit to ensure a safe, reliable and quality product. Our relationship does not end after your product is installed and functioning, we will provide a complete system overview to ensure end user safety.

  5. Warranty and Service: All Genesis products feature an extensive warranty. Extended service options are available for as long as you own your home.



What to look for in a home elevator company

Numerous home elevator companies exist in today's marketplace. How can you ensure the company you hire and invite into your home is reputable, safe and reliable?

Use the information below as a checklist when contacting elevator companies.

Criteria:

Compare Genesis:

Values: The company should place importance on integrity, excellence and quality.Our leadership ensures those principles are carried out by every member of our team.
Licensed: The elevator company, its contractors and vendors should all be approved businesses licensed by the state.Genesis meets all local, state and federal licensing requirements.
Insured: The company you select should have sufficient insurance coverage so you are protected.Genesis is insured for a minimum of $3 million and meets all licensing requirements.
Experienced: Just because someone can buy an elevator product does not mean they have the knowledge and expertise needed to safely install a home elevator.The leadership at Genesis has more than 40 years of experience. Read More »
Customer Service: Talk to companies about their process. They should be willing to share as much information as necessary to ensure you are comfortable with the company and fully understand the process. Find out if they offer a total solution or if you will be responsible for hiring and coordinating supplemental services and contractors.Genesis offers a comprehensive solution. We coordinate every aspect of your project and utilize the finest craftsmen and equipment available.
Warranty: Who do you contact in the event something happens with your residential elevator? Will you call the installation company, equipment manufacturer or building contractor? Should an issue ever arise, you can call Genesis directly for as long as you own your home.